Terms & Conditions

updated january 2024

By making a purchase, you agree to these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice. Please review them periodically for changes.

Ordering Process:

All orders are subject to availability and acceptance.
Orders can be placed directly with our sales team.

Payment Terms:

Payment must be made in full before the dispatch of goods. Unless you are an account holder.
We accept various payment methods, including credit cards, bank transfers, and checks.

Delivery:

Delivery times are estimated and may be subject to change.
Customers are responsible for providing accurate delivery details.

Shipping Charges:

Shipping charges are specified during the sales process and are the responsibility of the customer.

Returns and Refunds:

Returns can negotiated within 30 days and on a job by job basis, provided the items are in their original condition.
Refunds are issued after inspection and may be subject to restocking fees.

Warranty:

Our products are covered by a limited warranty.
The warranty does not cover damage resulting from misuse, accidents, or unauthorized repairs.

Customer Satisfaction:

Customer satisfaction is our priority. Please contact us promptly with any concerns or issues, and we will strive to resolve them to your satisfaction.

Custom Orders:

Custom orders may have different terms and conditions, which will be communicated and agreed upon before processing.

Cancellation:

Cancellation requests must be submitted in writing before the order is shipped, or put into production.
Cancellation fees may apply depending on the order status.

Liability:

Our liability is limited to the purchase price of the product.
We are not responsible for any consequential or incidental damages.

Privacy Policy:

Customer information is treated confidentially and is not shared with third parties.

Force Majeure:

We are not liable for delays or failure to perform due to circumstances beyond our control.

Governing Law:

These terms and conditions are governed by the laws of [Your Jurisdiction], and any disputes will be resolved in the appropriate courts.

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